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Our vision: To improve the health and wellbeing of the people of Leicester, Leicestershire and Rutland by providing high quality, integrated physical and mental health care pathways.
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Safe Services

Clinical Governance

How does a NHS organisation like ours ensure that it provides services of sufficiently high quality? With around 6,000 staff working in more than 200 locations, it's important to monitor our standards. This is what clinical governance is designed to do.

Clinical governance was born out of a need for accountability and out of the perception of both the public and some professionals that, sometimes, we just weren't good enough. We recognised that our services needed to be higher quality, safer, more responsive and more consistent. Clinical governance as defined in 1998, in A first class service: quality in the new NHS as:
"A framework through which NHS organisations are accountable for continuously improving the quality of their services, and safeguarding high standards of care, by creating an environment in which excellence will flourish."

Standards for better health - the Annual Health Check

Every year, we have to measure our performance against a set of standards. Our self-assessment is checked by the Care Quality Commission and the results are published as our Annual Health Check.

We were rated as 'excellent'  for quality of services and 'good' for use of resources, in our Annual Health Check results published by the Care Quality Commission in October 2009.


When we talk about child protection, domestic violence and protecting vulnerable adults, we often use the term safeguarding.  We work hard to ensure that different agencies collaborate in order to protect our patients. For more information, please visit the main safeguarding page.

In February 2016 the Care Quality Commission carried out a review of health services for Looked After Children (LAC) and of safeguarding in Leicester City. Read the published report here.

Working together

At LPT we have a number of Safeguarding groups who monitor our performance so that we are constantly reviewing our procedures.  We have positive links with our local Safeguarding Children's Board, Adult Protection Board, NHS Domestic Violence Group, the police and social care organisations.

We also have two named professionals - a consultant and a specialist nurse -  who monitor our performance in Safeguarding.

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