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Our vision: To improve the health and wellbeing of the people of Leicester, Leicestershire and Rutland by providing high quality, integrated physical and mental health care pathways.
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By phone:

Our general number is: 0116 225 6000 (24 hours) - access to all services.

Corporate head office switchboard: 0116 295 1350

Contact our corporate office to speak with any of our support services such as Human Resources, Governance, Quality and Performance and the Executive Office. 

Website Help

There are several numbers you can call if you would like to raise an issue about our website or Staff eSource.  You can also give feedback online. Find out more.

By email:

By post:

Leicestershire Partnership NHS Trust
Riverside House
Bridge Park Plaza
Bridge Park Road

We'll respond as quickly as possible and you'll usually receive a response within two working days.

Patient Advice and Liaison Service (PALS)

Our PALS Team is here to help you with any compliments, questions, comments or concerns you may have relating to our services. Find out more.

By phone: 0116 295 0830
By email: 



If you do not feel able to raise your complaint with the service, or have and are not satisfied with their response, please see our complaints page for more details Find out more.



Other useful contact details:


Urgent Help

See a collection of contact details which can help you access urgent help from our services, or other services which can help you out of normal office hours.
University Hospitals of Leicester have produced two short films to help explain where to find the new Emergency Departments and what to expect when you arrive:

Contact the communications team.  

Services A-Z

Get information about the health services we provide - including contact details.  
If you would like to make a request for information under the Freedom of Information Act 2000.
If you would like to make a request for access to your information held by our organisation.
Work experience requests 

If you have a concern or comment that is in relation to a service received from the University Hospitals of Leicester then please raise this with the Patient Information and Liaison Service (PILS) at;

Patient Information and Liaison Service

The Firs, C/O Glenfield Hospital, Groby Road, Leicester, LE3 9QP

Email us:        Call: 0808 1788 337

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