Skip Navigation
Our vision: To improve the health and wellbeing of the people of Leicester, Leicestershire and Rutland by providing high quality, integrated physical and mental health care pathways.
Easy Read

A Resource for Carers

Am I a Carer?

Are you a carer?  If you look after someone with a physical or mental illness, a learning disability or frailty who needs support to live at home then you are a carer.  They may be your spouse, relative, friend or neighbour. 
This is a section of our website specifically designed for carers, with the aim of providing them with as much advice and guidance as possible. This is a new section which will be developed over the coming weeks and months.
     The Carers Charter 

In 2013 the Leicestershire Carers Charter was successfully launched at an event that saw all the main statutory Health and Social Care providers in Leicestershire make several promises to Carers across the county.
The Carers Charter is made up of seven promises each one written by Carers, for Carers. We signed the charter to prommise that our organisation will...

  • Recognise and Value Carers

  • Recognise Young Carers

  • Inform and Advise Carers

  • Help and Support Carers

  • Involve Carers in Developing Services

  • Support Carers in Employment

  • Involve Carers in Care Planning and Discharge 

for more information about the carers charter please take a look at the Leicestershire County Council's website.


Triangle of Care 


As a health care provider, working with often very vulnerable people, we are very aware of how important it is for the staff and patients that we work well with carers. The Triangle of Care is something designed by carers and NHS professionals to describe in detail, how staff in our services should be working with carers. for more information about the Triangle of Care and what it involves, please go to their website.

Young Carers

Young carers are children and young people who look after someone in their family who has an illness, a disability, or is affected by mental ill-health or substance misuse.

Young carers often take on practical and/or emotional caring responsibilities that would normally be expected of an adult. The tasks undertaken can vary according to the nature of the illness or disability, the level and frequency of need for care and the structure of the family as a whole.

A young carer may do some or all of the following:

  • Practical tasks, such as cooking, housework and shopping.
  • Physical care, such as lifting, helping a parent on stairs or with physiotherapy.
  • Personal care, such as dressing, washing, helping with toileting needs.
  • Managing the family budget, collecting benefits and prescriptions.
  • Administering medication.
  • Looking after or “parenting” younger siblings.
  • Emotional support.
  • Interpreting, due to a hearing or speech impairment or because English is not the family’s first language.

Some young carers may undertake high levels of care, whereas for others it may be frequent low levels of care. Either can impact heavily on a child or young person.

There is support available for young carers and in Leicestershire there is a local organisation called Bernardo's which is running a project calledthe Care Free Project. Click here for more information.


Carers Assessments

Adult carers who are providing substantial amounts of care on a regular basis for a person aged 18 or over have a right to a carer's assessment through the Local Authority and young people caring for an adult family member will receive an assessment regardless of the amount of hours per week that they are providing care.

A carer's assessment is a set of questions that will identify how caring impacts on your life and it helps Social Services to work out what support they might be able to offer you.

Your local Council can carry out a carer's assessment even if the person you care for refuses help or an assessment for themselves. For more information, take a look at the County Council website or the City Council website (depending on where you live).

You can find useful advice and guidance in this carers' guide to carers' assessments

Key websites for carer information

Carewell a website that provides information, support and guidance to help improve the health and quality of life for carers.
TAP: The Access Point is a single point of contact for disabled children/young people, parents/ carers and professionals in Leicester. Our aim is to enable you to access short break activities and other support services.
Menphys was set up to support children and young people with disabilities and their families.

Local Advocacy Groups

Advocacy Groups exist to support and promote patient and carer health and social care rights as well as enhance community health and policy initiatives that focus on the availability, safety and quality of care.
there are a number of these groups locally and these are listed below;
Connect with us on ...
Disability Confident Employer