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Open letter to the people of Leicester, Leicestershire and Rutland

from the chairs of LLR healthcare organisations

24 December 2014

To the people of Leicester, Leicestershire and Rutland

We the Chairs of the healthcare organisations across Leicester, Leicestershire and Rutland are appealing to people to use their local NHS emergency services sensibly, particularly over the four day Christmas Bank Holiday weekend. Your local NHS emergency care services have been very busy over the previous six weeks, with the pressure increasing over the last fortnight and we predict it will continue over the weekend.

It is very important that people only use the emergency services if it is necessary. We are encouraging patients to make themselves aware of the services available to them over the festive period so they know where best to turn if their condition is not life-threatening. NHS 111, your local pharmacy, your GP surgery or the Urgent Care and Walk-in Centres in the city and county may be the better place to go rather than the Emergency Department at the Leicester Royal Infirmary, keeping emergency lifesaving services for those who really need them.

We would also like to urge people to look in on elderly friends and neighbours over the Christmas period to ease pressures on the emergency care services. Loneliness and isolation can increase the risk of emergency hospital admissions and people are more likely to report health problems in good time if they have someone to talk to.

Details of all the health services available across Leicester, Leicestershire and Rutland can be found at

We would like to wish you all a happy, healthy and safe Christmas and New Year.

Yours sincerely,

Karamjit Singh CBE, Chair University Hospitals of Leicester NHS Trust

Professor David Chiddick CBE, Chairman Leicestershire Partnership NHS Trust

Graham Martin, Chairman, East Leicestershire and Rutland Clinical Commissioning Group

Professor Mayur Lakhani, Chairman, West Leicestershire Clinical Commissioning Group

Professor Azhar Farooqi, Chairman, Leicester City Clinical Commissioning Group

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