Skip Navigation
Our vision: To improve the health and wellbeing of the people of Leicester, Leicestershire and Rutland by providing high quality, integrated physical and mental health care pathways.
Easy Read

Integrated Crisis Response Service (ICRS) 

The Integrated Crisis Response Service (ICRS) is a joint service provided by Leicestershire Partnership NHS Trust and Leicester City Social Services for patients registered with a GP within Leicestershire.

It is committed to deliver high quality enhanced health and social support for adults who require intensive community support.

It offers care for Individual patients in their own home for up to 72 hours (in association with ICS), thus preventing inpatient admission and allowing patients to be cared for in the place of their choice.

The teams consist of a range of roles including experienced therapists, nurses and healthcare support workers.

Services between the hours of 10pm – 8am for patients registered with a Leicester City GP are provided by Leicester City Council Social Services.

Patient access points:

Patients own home across Leicester City.

Making the difference in 72 hours...

The Integrated Crisis Response Service (ICRS) is a multi service approach. 

By working together, adult social care, community nursing and therapy, and mental health services for older people support those experiencing a health or social care crisis within their own home. 

Without ICRS, they would be admitted to hospital or a care home. 

The service is available 24 hours a day, 7 days a week and responds within 2 hours helping people to remain independent and living at home. 

This service is only available for a maximum of 3 days.

How do I contact the service?

Contacts are available 24 hours a day, 7 days a week.

Referrals can only be made by health or Adult Social Care professionals

Here is a short film showing how the ICRS service provided support to a gentleman and his wife. 

Click here to see Gordon's story 

Connect with us on ...
Disability Confident Employer