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Our vision: To improve the health and wellbeing of the people of Leicester, Leicestershire and Rutland by providing high quality, integrated physical and mental health care pathways.
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Mental health rehabilitation services  
at Stewart House and The Willows

Our Mental Health Rehabilitation Services are provided from two inpatient units. The Willows,in Leicester, is a 38-bedded unit, comprising of four wards. Two of the wards are mixed sex and two wards are male-only. Stewart House is a 30-bedded mixed unit which in Narborough. Both units provide care in a friendly and supportive therapeutic environment.
Due to the severity of their mental health needs, patients have been unable to sustain living in residential community settings and need an alternative approach to prolonged stays on acute inpatient wards.
They might have high levels of disability due to their metal illness. Our teams endeavour to help them in enhancing their quality of life and improve their abilities to cope with day-to-day living whilst living with severe and enduring mental ill health.
All service users have their own rooms and some have en-suite facilities.

Contact Us

Stewart House

General enquiries: 0116 295 5750

Fax: 0116 295 5764

Or our address:

Stewart House,

 4SLThe Rise,

Narborough, Leicestershire


The Willows: 

General enquiries: 0116 225 5820

Acacia Ward 0116 225 5846

Cedar Ward 0116 225 5842

Sycamore Ward 0116 225 5848

Or our address:

The Willows,

1 Cordelia Close (off Victoria Road East)

How does our service work?
Care is provided by multi-disciplinary teams and a range of facilities supports patient rehabilitation, including occupational therapy, activity and sensory rooms. Our service users are encouraged to be fully involved in their care and to focus on their personal strengths. A structured plan of care is developed with our service users including regular activities both in the units and in the community, 1:1 sessions with staff using a recovery model, and agreeing rehabilitation goals to work towards. Recovery takes time and some service users may need up to 15 months to complete their recovery, develop coping strategies, help people to understand themselves and how their illness affects them before being discharged with the right support into the community.
Patients are expected to be prepared to engage in their care and rehabilitation and help us to understand what they need to recover. Each service user will have an individual plan of care which will include structured activities, focussing on individual interests and strength and improved coping with day to day living.
Every patient’s care and treatment is reviewed regularly. This may be in the 10 day – two weekly local meeting, and in three monthly CPA (Care Plan Approach) review meetings. You and your carers/family are encouraged to attend these meetings.

How to Access the Service
To access our service:
• You will need to be involved with psychiatric services and subject to CPA.
• Your Care Team will discuss a referral  with you and when you are referred a senior nurse and doctor from the team will meet with you to assess if a move to a  rehabilitation ward would help you.

Choice and medication

To find out more about mental health conditions, treatments and medications, including the latest news and printable leaflets, visit 


How Did We Do?

You can give us feedback about our service by talking to a member of the team. Alternatively you can contact PALS or email
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